complex care qsen



Using the Institute of Medicine (2003) competencies for nursing, QSEN faculty have defined pre-licensure and graduate quality and safety competencies for nursing and proposed targets for the knowledge, skills, and attitudes to be developed in nursing pre-licensure programs for each competency.

  • Patient-Centered Care
  • Teamwork & Collaboration
  • Evidence-Based Practice
  • Quality Improvement
  • Safety
  • Informatics

Led by a national advisory board and distinguished faculty, QSEN pursues strategies to build will and develop effective teaching approaches to assure that future graduates develop competencies in patient-centered care, teamwork and collaboration, evidence-based practice, quality improvement, safety, and informatics.


The QSEN Institute gratefully acknowledges the following QSEN faculty and Advisory Board members for their contributions to the development of the competency definitions and KSAs:

  • Paul Batalden, MD, (Dartmouth)
  • Geraldine Bednash, PhD, RN, FAAN, (American Association of Colleges of Nursing)
  • Jean Blackwell, MLS (UNC-Chapel Hill)
  • Linda Cronenwett, PhD, RN, FAAN (UNC Chapel Hill)
  • Lisa Day, PhD, RN (UC-San Francisco)
  • Karen Drenkard, PhD, RN, CNAA, (Inova Health System)
  • Carol Durham, EdD(c), MSN, RN, (UNC-Chapel Hill)
  • Leslie Hall, MD (U Missouri-Columbia)
  • Pamela Ironside, PhD, RN, FAAN, (Indiana University)
  • Jean Johnson, PhD, RN, FAAN (George Washington University)
  • Mary (Polly) Johnson, MSN, RN, FAAN (NC Board of Nursing)
  • Maryjoan Ladden, PhD, RN, (Harvard)
  • Shirley Moore, PhD, RN, FAAN, (Case Western Reserve University)
  • Audrey Nelson, PhD, RN, FAAN (Veterans Administration-Tampa)
  • Gwen Sherwood, PhD, RN, FAAN (UNC Chapel Hill)
  • Elaine Smith, EdD(c), MBA, MSN, RN, CNAA (UNC-Chapel Hill)
  • M. Elaine Tagliareni, EdD, RN (Community College of Philadelphia)

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THE WORK IS TO WRITE 3 PAGES ON Patient-Centered Care

The QSEN Institute gratefully acknowledges the following for their contributions to the Spanish translation of the competency definitions:

  • Nilda Peragallo-Montano, Dean, School of Nursing (UNC-Chapel Hill)
  • Claudia Giraldo, Bilingual Executive Assistant to the Dean, School of Nursing (UNC-Chapel Hill)

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