Communication 218


  1. Emotion sharing is an important part of our communication with others. McCornack presents research to suggest that between 75 and 95 percent of our emotional experience is shared with at least one other person. How does such sharing benefit us? What risks come with such sharing?
  2. The use of cell phones in public places has become widespread. Have you been standing behind someone in the grocery line and could hear every detail of the person’s conversation? The text presents eavesdropping as a type of ineffective listening. Does hearing another person’s cell phone conversation constitute eavesdropping? Since eavesdropping deals with questions of ethics and appropriateness, how do these two concepts apply in this situation?
  3. In a brief essay (2 or 3 paragraphs) describe a current situation in one of your relationships that is emotionally difficult. Explain how you could apply one of the emotion prevention or management strategies discussed in the chapter in dealing with the situation.
  4. You should answer the three questions at the end of the case study in 3-4 concise paragraphs Read and analyze the following case study.Michelle has a little dog that her roommate, Lamont, does not like. One day, Lamont has a headache and the dog is barking incessantly. Lamont decides not to say anything to Michelle because he wants to avoid conflict. Instead, he just tries to concentrate on the basketball game on TV and tries to ignore the dog. The next day, after a bad day at work, Lamont comes home and discovers the dog has relieved itself on the floor. Lamont decides to leave the mess there, get back into his car, and go to a friend’s house–he doesn’t want to deal with the dog tonight. When Lamont gets home from his friend’s house, he discovers that the dog has chewed up the controller for his video game console. Lamont gets fed up with the dog, grabs it by the scruff of the neck, and charges into Michelle’s room, yelling at the top of his lungs. Naturally, a fight ensue 1. What is the first strategy that Lamont tries to use to manage his emotions? What is the second strategy that Lamont tries to use to manage his emotions? What effect does this have on the ultimate outcome of the situation? 2. How could Lamont have managed his emotions better? What strategies might he utilize the next time the dog irritates him? 3. What effect might Lamont’s emotional strategies have on Michelle? What emotions might Michelle be experiencing toward Lamont?
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