BAM 515 Organizational Behavior

Question #1: Identify the two group decision-making techniques included in total quality management (TQM)

Begin each writing assignment by identifying the question number you are answering followed by the actual question itself in bold type

Use a standard essay format for responses to all questions (i.e., an introduction, middle paragraphs and conclusion

Responses must be submitted as a MS Word Document only, typed double-spaced, using a standard font (i.e. Times New Roman) and 12 point type size

I need 3-4 citations, and one of them has to be from Understanding and Managing Organizational Behavior ISBN: 0-13-145424-2

Citations need to be in APA style. Under this style, you should have a short-form in-text citation at the end of a cited sentence, and a complete reference at the very end of the essay in a Reference section. Footnotes and Endnotes are not used in APA citation format.

The short-form citation is written inside parentheses and contains the following information: the authors’ last names, the year of publication, and the specific page number where the information was read. In subsequent (short-form in-text) citations, you do not need to write the year of publication again.

For example:

A traditional bureaucracy should utilize a hierarchy or control that is spread throughout an organization. (Thibault, Lynch, & McBride, 2011, p. 85)

At the very end of the essay, in a Reference section, you must then give a complete reference of each source. For a book, the APA format is:

Author, A. A. (Year of publication). Title of work: Capital letter also for subtitle. Location: Publisher.

For this particular course in this example (BCJ 562), the textbook should be cited as:

Thibault, E. A., Lynch, L. M., & McBride, R. B. (2011). Proactive police management (8th ed.). Upper Saddle River, NJ: Pearson Education/Prentice Hall.

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