Question #1: Identify the two group decision-making techniques included in total quality management (TQM)
Begin each writing assignment by identifying the question number you are answering followed by the actual question itself in bold type
Use a standard essay format for responses to all questions (i.e., an introduction, middle paragraphs and conclusion
Responses must be submitted as a MS Word Document only, typed double-spaced, using a standard font (i.e. Times New Roman) and 12 point type size
I need 3-4 citations, and one of them has to be from Understanding and Managing Organizational Behavior ISBN: 0-13-145424-2
Citations need to be in APA style. Under this style, you should have a short-form in-text citation at the end of a cited sentence, and a complete reference at the very end of the essay in a Reference section. Footnotes and Endnotes are not used in APA citation format.
The short-form citation is written inside parentheses and contains the following information: the authors’ last names, the year of publication, and the specific page number where the information was read. In subsequent (short-form in-text) citations, you do not need to write the year of publication again.
A traditional bureaucracy should utilize a hierarchy or control that is spread throughout an organization. (Thibault, Lynch, & McBride, 2011, p. 85)
At the very end of the essay, in a Reference section, you must then give a complete reference of each source. For a book, the APA format is:
Author, A. A. (Year of publication). Title of work: Capital letter also for subtitle. Location: Publisher.
For this particular course in this example (BCJ 562), the textbook should be cited as:
Thibault, E. A., Lynch, L. M., & McBride, R. B. (2011). Proactive police management (8th ed.). Upper Saddle River, NJ: Pearson Education/Prentice Hall.
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